Refund Policy
Last updated: 11 December 2025. This policy explains when you can expect refunds for hackathon registration fees on HackathonWallah.
2. Eligibility for Refunds
Refund eligibility depends on the reason for cancellation and the timing of your request:
- Participant-initiated cancellations: requests must be submitted at least 5 days before the scheduled start of the hackathon to qualify for a partial refund.
- Medical or emergency situations: documentation may be required. If approved, a partial or full refund will be issued regardless of timing.
- Event rescheduling or cancellation by HackathonWallah: participants may choose a full refund or transfer their fee to a future hackathon.
3. Non-Refundable Scenarios
Entry fees are non-refundable in the following situations:
- Failure to attend the hackathon without prior notice.
- Disqualification due to violation of the HackathonWallah code of conduct or Terms & Conditions.
- Request submitted after the hackathon has begun.
- Incomplete or missing documentation for emergency-based refund requests.
4. Refund Amounts
Approved refunds will be processed as follows:
- Full refund: when HackathonWallah cancels or substantially alters an event, or in documented emergencies approved by our support team.
- 50% refund: when a participant cancels at least 5 days before the event start time for personal reasons.
- No refund: when cancellations occur within 5 days of the event or after it has begun (unless covered by the emergency clause).
5. Refund Process & Timeline
Refund requests must be submitted via email to support@hackathonwallah.com with the following details:
- Registered participant name and email.
- Event name and date.
- Reason for refund and supporting documentation (if applicable).
Our team will respond within 5 business days. Once approved, refunds are typically processed within 7-10 business days. Depending on your bank or payment provider, it may take additional time for the amount to reflect.
6. Payment Method
7. Transfers & Credits
8. Special Cases for Team Registrations
9. Policy Updates
10. Contact Us
For help regarding cancellations, refunds, or payment issues, reach out to:
Please read this policy alongside our Cancellation Policy and Terms & Conditions for complete details on participation requirements.